The cause is a defect in the rear suspension that may lead to the spring shifting or detaching during operation. This potentially impacts vehicle stability and requires mandatory inspection at authorized service centers.
Which Vehicles Are Affected by the Recall
The service campaign covers 80,620 vehicles manufactured from December 2020 to May 2023. The majority are the Grand Cherokee L with three rows of seats, totaling over 51,000 units. Approximately 29,000 vehicles are the standard two-row version of the model.
According to the manufacturer, the issue may occur in about 5% of the total vehicles. SUVs equipped with air suspension are not included in the potentially affected list, as they use a different rear chassis design.
Cause of the Fault and Potential Consequences
The source of the problem is related to a rear suspension component—the lower spring isolator. This part ensures proper positioning and fixation of the spring, which supports the vehicle's weight and maintains driving stability. In some cases, the isolator may have been installed incorrectly, creating a risk of spring displacement.
If the spring shifts from its standard position, it can alter the rear suspension geometry. This results in reduced handling, increased stress on other structural elements, and a risk of stability loss. Additionally, a detached part may pose a hazard to other road users.
History of the Issue Discovery
The manufacturer received about 20 official complaints from owners related to spring detachment. Further analysis identified around 70 similar cases, along with over 280 warranty claims. This led to an investigation involving the U.S. road safety regulator.
Based on the investigation results, a recall campaign was decided. Vehicle owners began receiving notifications in February 2026. After completing the technical assessment, dealerships will perform the necessary inspections and repairs.
What Will Be Done to Fix the Defect
All vehicles subject to the recall will be inspected at official Jeep service centers. If needed, specialists will replace or correctly install the rear suspension components. The work will be performed free of charge for owners.
Such service campaigns are standard practice in the automotive industry and aim to maintain vehicle safety and reliability. Manufacturers regularly conduct inspections and address identified defects, even if the risk of occurrence is relatively low.
Overall Industry Situation
Vehicle recalls remain a common occurrence in the modern automotive industry. In early 2026, several manufacturers have already announced major service campaigns related to various technical issues. This is due to the increasing complexity of modern vehicle designs and the growing number of electronic and mechanical systems.
Despite the scale of the current campaign, such measures enable timely detection and elimination of potential faults, reducing the risk of serious consequences during operation.
Summary
The recall of over 80,000 Jeep Grand Cherokee models is linked to possible improper installation of rear suspension components, which may affect driving safety. The manufacturer has organized inspections and free defect repairs at service centers. Conducting such campaigns is part of standard quality control procedures and aims to ensure safe vehicle operation.
